Privacy Policy

Effective Date: 15/01/2026

Plan Bay LLP (“Plan Bay”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our services, or interact with us in any manner.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information that identifies you personally, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and payment details

• Company or organization details

• Travel preferences or service-related inputs (if applicable)

b. Non-Personal Information

Information that does not directly identify you, such as:

• Browser type and version

• Device information

• IP address

• Operating system

• Pages visited, time spent, and interaction data

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, analyze usage, and improve our services. You may disable cookies through your browser settings.

2. How We Use Your Information

We use the collected information for purposes including:

• Providing and managing our services

• Communicating with you regarding inquiries, bookings, or support

• Processing payments and invoices

• Improving website functionality and user experience

• Personalizing content and recommendations

• Complying with legal and regulatory obligations

• Preventing fraud, misuse, or security threats

3. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

• With trusted third-party service providers (payment gateways, hosting providers, analytics tools) solely for service delivery

• When required by law, regulation, or legal process

• To protect our rights, safety, property, or users

• In connection with a business transfer, merger, or restructuring

All third parties are obligated to maintain confidentiality and data security.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data against:

• Unauthorized access

• Alteration

• Disclosure

• Destruction

While we strive to protect your information, no electronic transmission or storage method is 100% secure. You acknowledge and accept this risk.

5. Data Retention

We retain personal data only for as long as:

• Necessary to fulfill the purposes outlined in this policy

• Required by applicable laws or contractual obligations

Once no longer required, data is securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct or update inaccurate data

• Request deletion of your personal data

• Withdraw consent where processing is based on consent

• Object to certain data processing activities

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies independently.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

9. International Data Transfers

If you access our services from outside India, you acknowledge that your information may be transferred to, stored, and processed in India or other jurisdictions with different data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage users to review this page periodically.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

📧 Email: info@planbay.in
📍 Address: No.10a, Bazaar Main Rd, Ram Nagar South, Madipakkam, Chennai, Tamil Nadu 600091